Mansfield Motor Speedway
FAQ: Details for FREE subscriber broadcast at Mansfield
Frequently asked questions about DirtonDirt.com's live broadcast of the Lucas Oil Late Model Dirt Series visit to Mansfield (Ohio) Motor Speedway on July 1:
Where do I find the live video?: Click this link (it will be active on the evening of the event).
How do I receive access to watch?: The broadcast is FREE to all DirtonDirt.com subscribers. If you're already a DoD subscriber, you're all set to watch. If you'd like to become a subscriber and check out the action, click here to sign up.
Do I need to purchase a special package?: No, if you're a DirtonDirt.com subscriber, you will automatically be able to watch.
What time does the racing begin?: Hot laps have been pushed back one hour due to heat and are now scheduled to begin at 6:30 p.m. EDT. Live streaming will begin about 5:45 p.m. EDT.
Can I watch on my TV via my Smart TV, Apple TV, PS4, Xbox 360, Google Chromecast or a hardwired cable?: Many viewers do, but we can't provide technical support beyond video on your computer or mobile computing device.
Am I allowed to rebroadcast the event on platforms such as Periscope or Facebook Live?: No, DirtonDirt.com's broadcast is exclusive to those with subscriptions. Anyone found rebroadcasting the action is subject to copyright law and will have access revoked without refund.
What's the racing schedule?: A complete program of Lucas Oil Late Model Dirt Series action is on the card, including hot laps, time trials, heat races, consolation races and a $12,000-to-win feature event.
Can I pause the broadcast?: If the stream is stopped, it will return to live action once started again. It is not possible to delay, pause, fast-forward or rewind the live stream.
Who is doing the production?: DirtonDirt.com's Michael Rigsby will oversee a production team that brings extensive broadcast experience. Michael Reiners is directing, with videography from Gilly Hanson and Jeff Converse, along with assistance from Kane Runyon and others.
Who will be announcing?: The voice of the Lucas Oil Late Model Dirt Series, James Essex, will call the action.
Will I be able to watch replays of the broadcast(s) that I purchase at a later date?: Yes, the broadcast will be archived and uploaded in full within a couple weeks after completion. Subscribers will then be able to watch on demand.
When I reach the video page, I don't see a video player, only a white area in the middle of the screen. Why?: You need to update the background program that plays video for your web browser. Go to this page and follow the instructions. Additionally, we strongly encourage viewers use Mozilla Firefox or Google Chrome instead of Internet Explorer.
What if the video is buffering or doesn't appear to be working?: Try these suggestions successively. First, close as many other computer applications as possible and refresh your browser window. Reboot your computer. Switch to a different web browser, such as Mozilla Firefox or Google Chrome. Turn off your router (where the internet comes into your home) for 30 seconds, then power it up again. In most cases, those will solve issues. If there's a problem that appears to be affecting everyone, check the live chat and our Twitter feed or Facebook page for details.
Is my network fast enough?: If you suspect your Internet connection via your home network isn't fast enough, visit speedtest.net. A higher number for your download speed is better and anything under 1.5 mbps is likely unusable (we recommend 3 mbps or better). If you think your connection should be faster, unplugging your router for a few moments and restarting your network might clear up problems.
What if I'm hearing an echo?: You likely have two browser windows open to the live video feed, so you're hearing the audio twice. Close one of the windows.
Is my computer capable of receiving the broadcast?: If you have a high-speed Internet connection and you're typically able to view our videos online, you're set. Regularly-used computers five years old or newer with recent software shouldn't have any problems. For the best broadcast experience, we recommend using Mozilla Firefox or Google Chrome web browsers.
Is it just like watching TV?: For the most part, although your computer screen is likely a bit smaller and the picture isn't quite as a sharp as some television broadcasts. As long as you have a steady high-speed internet connection, you should be able to watch smooth video throughout each night's program.
Is the live production available on mobile devices?: A computer and full web browser provide the best experience, but most smartphones and tablets, including iPhones and iPads, can be used as well. On iOS devices (iPhones and iPads), you must quickly click the play arrow upon arriving to the video page; if you see only a still image, refresh the page and tap the play arrow before it disappears.
I'm having problems with my Android device; do you have any tips?: For phones, if you get an error message, you must have a Chrome browser available. Click on the lower-left Menu button and click "request desktop site." When you see a spinning wheel, click it, then click the play button to begin streaming. For Android tablets, follow the same instructions, but Chrome isn't required.
Can I watch from work?: Likely not. Many places of business use security firewalls on computer systems that prevent live video. If you receive a server message (something like rtmp://dirtondirt.streamguys.com:80/live) it's likely a firewall issue. Most home networks won't have such firewall issues.
What if I can't figure things out?: Send us an email and we’ll respond as quickly as possible:
ppvhelp@dirtondirt.com